The City of Crystal, in cooperation with New Hope and the West Metro Fire-Rescue District, is now part of the free emergency notification system known as CodeRed. This service delivers customized emergency messages to residents and businesses via phone calls, text messages and emails.

The City of Crystal has opportunities available on its boards and commissions. These governmental bodies offer advice and support to the city and city council on a variety of issues.

The Crystal Police Department now provides a Medicine Drop Box in its lobby at 4141 Douglas Dr. N. in Crystal. Medicine Drop Boxes allow area citizens to properly dispose of unused medicine, prevent abuse or poisoning, and protect the environment.